J. R. D. by Harish Bhat

Harish Bhat is a former Chairman of Tata Sons and a current member of the Tata Group's Group Executive Council. He is also the author of the book "Tata Stories - 40 Timeless Tales to Inspire You", which tells the story of J.R.D. Tata's vision and leadership in building Air India into one of the world's leading airlines.

In this book, Bhat recounts how Tata was determined to make Air India the best airline in the world, and how he achieved this through his attention to detail and his relentless pursuit of excellence. He tells stories of how Tata would fly on Air India flights himself and then write "blue notes" to the management, pointing out any areas where he felt the airline could improve.

One example Bhat gives is of a time when Tata was flying on an Air India flight and noticed that the tea served on board was indistinguishable from coffee. He wrote a blue note to the management, suggesting that they investigate whether the tea was being made correctly. As a result of Tata's intervention, the quality of the tea on Air India flights improved dramatically.

Bhat's book also tells the story of how Air India became a symbol of India's growing international stature. In the early days of the airline, Tata was determined to make sure that Air India represented India's best. He insisted on the highest standards of service and comfort, and he made sure that the airline's staff were well-trained and professional. In addition to J.R.D. Tata's own commitment to excellence, Air India also received the support of other prominent Indian leaders, including Jawaharlal Nehru and Mahatma Gandhi.

As a result of Tata's leadership, Air India became one of the most respected airlines in the world. It was consistently ranked among the top airlines in terms of safety, punctuality, and service. In 1968, Air India was even named the "World's Best Airline" by the Daily Mail.

Bhat's book is a fascinating and inspiring story of how one man's vision and dedication can create something truly great. It is a story that will inspire readers to dream big and to never give up on their goals.